We respect your privacy and are committed to ensuring that information about the processing of personal data is clear, transparent, and easily accessible. This Privacy Policy explains what personal data we collect, the purposes for which it is used, the legal basis for processing, how long we retain it, who we may share it with, and your rights. This Privacy Policy applies to individuals who use our accommodation services, submit reservation or general inquiries, visit the website kurpiaihotel.lt, communicate with us by phone, email, or social media, as well as candidates participating in recruitment processes.

In this Privacy Policy, the terms “we”, “us”, “our”, or “Kurpiai Suites & Spa / Kurpiai Apartments” refer to UAB Blulita, which provides and administers accommodation services at Kurpių g. 3, LT-91248 Klaipėda, and J. Janonio g. 11, LT-92238 Klaipėda. If you have any questions, please contact us at [email protected] or visit https://kurpiaihotel.lt/lt/.

2. SCOPE OF APPLICATION

This Policy applies when you:

• submit a reservation or inquiry;
• stay at our apartments or use related services;
• contact us regarding offers, orders, invoices, or other matters;
• visit our website;
• interact with us via social media;
• submit feedback or complaints;
• apply for a job.

This Policy does not apply to third-party services. If you make a reservation through platforms such as booking.com, their privacy policies will also apply.

3. PERSONAL DATA WE COLLECT

Depending on your interaction with us, we may process the following data:

3.1. Identification and contact data

Name, surname, phone number, email address, and address where required.

3.2. Reservation and stay data

Booking details, stay dates, guest information, preferences, and reservation changes.

3.3. Payment and accounting data

Payment details, invoices, and related financial information.

3.4. Communication data

Correspondence and service-related communication records.

3.5. Website and technical data

IP address, device and browser data, usage activity, and cookies.

3.6. Social media and public data

Publicly shared reviews or social media interactions.

3.7. Video surveillance data

Video recordings where applicable.

3.8. Recruitment data

CVs, cover letters, and application-related information.

4. DATA SOURCES

We collect data directly from you or indirectly from booking platforms, partners, service providers, and public sources.

5. PURPOSES AND LEGAL BASIS

5.1. Reservation and service delivery

To manage bookings and provide services.

5.2. Payments and accounting

To process payments and comply with legal obligations.

5.3. Customer support

To respond to inquiries and ensure service quality.

5.4. Website functionality and security

To maintain and improve website performance.

5.5. Service improvement

To analyze feedback and enhance services.

5.6. Security

To protect property and individuals.

5.7. Legal compliance

To comply with legal obligations and defend claims.

5.8. Recruitment

To manage hiring processes.

6. DATA SHARING

We may share your data with service providers, partners, authorities, and advisors where necessary.

7. INTERNATIONAL TRANSFERS

Data transfers outside the EEA are safeguarded in accordance with GDPR requirements.

8. DATA RETENTION

We retain data only as long as necessary or legally required, after which it is deleted or anonymized.

9. COOKIES

We use essential, functional, analytical, and marketing cookies where applicable, with your consent where required.

10. YOUR RIGHTS

You have the right to access, correct, delete, restrict, object, and transfer your data, as well as withdraw consent and lodge complaints.

11. CONTACT

To exercise your rights, contact us at [email protected].

12. SUPERVISORY AUTHORITY

State Data Protection Inspectorate
Sapiegos g. 17, 10312 Vilnius
Email: [email protected]
Website: vdai.lrv.lt

13. DATA SECURITY

We implement appropriate technical and organizational measures to protect your data.

14. THIRD-PARTY LINKS

We are not responsible for third-party privacy practices.

15. UPDATES

This Privacy Policy may be updated from time to time.

This Privacy Policy was last updated on 2026-04-24.